Payment Policy
At Loniva, we are committed to providing a secure, simple, and transparent payment experience for all customers.
Accepted Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- American Express
- Discover
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
All payments must be completed in full at checkout before orders are processed.
Secure Payments
Your security is our priority.
All transactions are protected using SSL (Secure Socket Layer) encryption and processed through trusted third-party payment providers.
Loniva does not store or have access to your full payment details.
Currency
All prices on our website are listed in U.S. Dollars (USD).
Depending on your payment provider, additional currency conversion fees may apply.
Payment Authorization
By placing an order, you authorize Loniva to charge your selected payment method for:
- Product cost
- Shipping fees (if applicable)
- Applicable taxes
Orders will only be processed after successful payment authorization.
Failed or Declined Payments
If your payment is declined:
- Please verify your payment details
- Ensure sufficient funds are available
- Contact your bank or payment provider if needed
Loniva is not responsible for declined transactions caused by your financial institution.
Fraud Prevention
To ensure transaction security, we may review orders for verification purposes.
In some cases:
- Additional verification may be required
- Suspicious or high-risk orders may be canceled
Refunds
Refunds are processed according to our Return & Refund Policy:
👉 https://loniva.shop/policies/refund-policy
If approved:
- Refunds are issued to the original payment method
- Processing time: within 10 business days
Contact Information
🏢Business: Loniva
📍Address: 3100 14th St NW, Washington, DC 20010, USA
✉️Email: info@loniva.shop
📞Phone: +1 703-415-2400
🕐Business Hours: Monday – Friday: 9:00 AM – 6:00 PM EST